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Issue Report Center

Issue Report Center

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Please report any problems you have with the site here. Check the FAQ to see if your problem has been addressed or has a workaround:

Entry glitch?

Something's up with the entry for Angelic Pretty's Vioretta OP. The only pictures being displayed is the teaser photo and the other notes section (for materials and detachable items) are not displayed. Could someone look into it please?

I think you may have caught

I think you may have caught the site while it was going down. The entry is displayed now with the proper information, but there seems to be images missing from the gallery.

Photo Teaser Problem

I have been unable today to submit a teaser photo in my submissions. I decided to delete the second, but the first one is currently without the photo, and I apologize for that. It's not the size of the picture, I've verified it. People apparently are not having the same issue, and I never had this kind of problem here... so I'll verify if the problem is with the browser or something.

Are you still experiencing this problem?

Other than file size, the only other time I can't upload a photo is sometimes when the file name has a special character in it.

How do I get authenticated?

I've had an account here for 3 years now, and for whatever reason, when I try to submit content it's still moderated and I'm unable to edit. It's as though I'm still an anonymous user, but I'm not. How do I go about getting authenticated?

Un-Moderated Posting

Hello! I'm not normally the one who makes these determinations, but I believe the admin who does is out at the moment.

So, first of all, it's not a punishment or a lack of trust or anything if you posts go into the moderation queue; almost everyone's posts go into the moderation queue.

We just like to read over new entries before they go live. This lets us go through the entry and make minor corrections if needed, like adding extra tags, changing a category, or fixing spelling, translations or other minor formatting issues.

Think of it like having someone proofread your final draft of your work before you turn it in, to draw an academic analogy. ^_^

There, are, however a small number of advanced users who do have un-moderated posting. Usually, we give un-moderated posting to people who volunteer to be the steward of a specific brand (aka they put every new item from a specific brand into lolibrary within a few days of the items being released) after they have made a large number of entries that pass without an admin having to correct them. People who just add items in general can also be given un-moderated posting if they have made a large number of entries and are actively adding entries.

Typically, an admin notices when someone is at that level because they are frequently making entries and the admin will keep seeing the same name in the moderation queue. Alternatively, one could PM lolibrary on facebook or contact the admin Asternoon via PM if they think they meet those criteria and may have been overlooked.

But in general, it's really just something we have set up so we can spot-check for the tricky things, or newly changed things to help keep the content as accurate and clean as possible. ^_^

Missing photo?

Hello lolibrary! My apologizes but I was looking for a certain photo and I think it is missing!

This listing is missing the stock photo of the lavender dress. I was trying to find it but I couldn't locate it! Do you by chance have it please?

Thank you for your time!

I don't think there was a lavender stock photo?

I remember debating about buying this dress because of the little dragon in it, and if I had bought it, I would have gone for lavender. I also remember not being able to find a lavender photo and having to look at the salopette and the color swatch to decide and being kind of irritated about it. I could be mistaken, but I don't think there was a lavender stock photo made.

OTKs under OP

are under "OP" and not "socks".

AatP accessories under OP


Oops! Didn't catch that at all!

Thanks ! Please also take a

Thanks ! Please also take a look at the messages below about the duplicata AatP bolero :)

Duplicate Atelier Pierrot Entries


I think those 2 entries are duplicates.



Btw, wouldn't be more convenient to create a "halter neck" section alongside with JSK and OP ? Or at least to be sure the halternecks are in the same section (OP OR JSK, not both) ?

Thankies ♡

Series not in search results

Baby's "Pastoral in the Grass Green ~Poem of the Shepherd~" series is not showing up in the search.

They should be available now.

They should be available now.

Items not showing up in search

I uploaded AatP's Tricky Nightmare Factory series and the accessories named Sweet Nightmare, but they do not come up in the search results. They've been in the database for a couple days and I am typing the name in correctly, so I'm thinking it might be a glitch in the system. Could someone please look into it? Thank you!

Missing closet item

There was a dress in my closet and now it's gone. Is there a reason why it was deleted? I have photos but can't find any information on the dress, aside from basic colors and that it was in a lucky pack.

The link used to be here:


I re-added it here last week:

I came across the special set in Meta's old blog last week and I couldn't find an entry for it in the database under "Sets", so I created a new entry.

Of course, when I was done creating the new entry, I found the older entry listed under "JSK".
Because I didn't want to re-upload everything to the older entry, I deleted the old entry. I did add all of the photos from the old entry to the new entry, so no information was lost.

Sorry for the inconvenience.

Edit: I merged the entry you just created with my entry from last week.

Thank you!

No worries. I couldn't find it through searching so I didn't know if it was an error or not. I'm glad to finally see the full set, as I only have the JSK.

Delete account?

I could like to delete my account here but I don't know here I can do it, please help?

listed as AP when BtSSB
Dress Up Party Wallet listed as Angelic Pretty when it is a Baby the Stars Shine Bright item.

Changed, thanks.

Changed, thanks.

Duplicate entries

There are two entries for the Angelic Pretty Candy Treat OP:

One of them's been deleted,

One of them's been deleted, thanks.

Wishlist viewing problems

Hi! I've had this problem for several months now and at first I thought it was just a random glitch but nothing I've tried works! I can't view page 2 of my Wishlist, and it's ONLY page 2. It appears to just keep loading forever but nothing ever shows up. All other pages load perfectly fine. And when I add things to the Wishlist and items get bumped onto the next page (like from 2 to 3) they appear at the top of 3 so I know everything is still there, just as long as it exists on page 2 it can't be viewed... Help!

Duplicate entry



Duplicate entries

P10SC821 ギルティメルティスイーツタウン柄キャンディストライプオーバーニーソックス


I've deleted one of them,

I've deleted one of them, thanks for reporting.

One has been deleted, thanks.

One has been deleted, thanks.

Duplicate entry

Was adding something from the Tiara Gobelin series and found duplicate entries:

Merged, thank you.

Merged, thank you.


Concerning this entry:

Concerning this entry:

Should this be in jewelry and not accessories?

Problem with uploading pictures

concerning this entry:
whenever I try to fill the gallery, the pictures come out as random VM stock pictures which are from other items.
This problem only occurs when I try to edit the gallery of this specific entry :/

I don't know the reason for

I don't know the reason for the problem, but sometimes renaming the file helps fix it.

It helped in this case.

It helped in this case. Thanks for your advice!


Thanks, one has been deleted.

Thanks, one has been deleted.

batch of duplicate entries

I have compiled a list of duplicate entries I have run across recently. I have also given Japanese names/translations of those that did not have them before that I could find. There are also some with updated stock photos that you may wish to add to the entries once they're merged.

Nazareth JSK L014 (ナザレドレス付ジャンパースカート L014)

Ribbon Blouse L015 (リボンブラウス L015) /

Standup Collar Blouse L016 (立衿ブラウス L016)

Front Bustle Yukata OP with Corset L017 (コルセット付フロントバッスルゴスロリ浴衣 L017)

Mellow Cat OP Set L022 (メローキャットワンピースセット L022)

Strawberryful Yukata OP L043 (苺いっぱいゴスロリ浴衣 L043)

Cha Cha Double Bow Shoes shoes178 (チャチャ ダブルリボンシューズ shoes178)

Betty Double Frill Cropped Cardigan L062 (ベティー ダブルフリルプチカーディガン L062)

Berry Rose Blouse and Skirt Set with Mini Cape L063 (ベリーローズ ミニケープ付上下セット L063)

Martine Scalloped 2-Button Coat L064 (マルチーヌ スカラップ2ボタンコート L064)

Hamnett Gingham Coat with Headdress L065 (ハムネット ヘッドドレス付ギンガムチェックコート L065)

Striped Bow Blouse L070 (ストライプのリボンが個性ブラウス L070 )

Lolita Blouse L074 (ロリータブラウス L074)

Corinne Teddy Bear & Letter Print Skirt L143 (コリンヌ テディベアー&レター柄スカート L143)

2-Tier Frill Bouquet High Waist Skirt L353 (2段フリルブーケハイウエストスカート L353)

Skirt G826

Skirt G1163

The entries have been merged.

The entries have been merged. There are entries that were left separate due to the year listed, which makes them not duplicates.


Fixed, thank you.

Fixed, thank you.

I think this user should be

I think this user should be deleted: seoedan
Seems like the usual spambot, just look at this comment:


I was questionable about this account when I first approved it but at least we caught it early. Thanks! :D

Yeah, ,,joging" as fashion

Yeah, ,,joging" as fashion inspiration was a bit strange, but you never know, haha! :D